CONTACT RIDGELEAK

Have a leak question? Start with the symptoms you can see.

Call RidgeLeak to discuss leak-related service and request a referral to an independent local plumbing provider serving the Castle Rock market.

RidgeLeak is a referral service. It does not perform plumbing inspection or repair.

WHAT TO SHARE

A few details can make the first conversation more useful.

If you call about a possible leak, be ready to describe where you noticed the problem, when it started, whether water is actively moving, whether normal fixtures are off, and whether you noticed changes in water pressure, sound, temperature, moisture, or water use.

You do not need a technical diagnosis before calling. The goal is to provide enough context for the conversation to start in the right service category.

Pro tip: If the problem is intermittent, write down when it appears and what was happening immediately beforehand.

BEFORE YOU CALL

What information is most useful?

01

Location of the symptom

Identify the room, floor, exterior area, or general part of the property where you first noticed the issue.

02

Timing

Note whether the issue is constant, intermittent, or connected to a particular fixture or activity.

03

Water behavior

Describe sounds, visible flow, moisture, pressure changes, or unusual water use.

04

Immediate risk

Say if water is approaching electrical equipment or causing active property damage.

REFERRAL PROCESS

What happens after you contact RidgeLeak?

01

Discuss the problem

Share the symptoms and what you have already observed.

02

Identify the service category

The conversation can help determine whether detection, repair, sewer inspection, or another category is appropriate.

03

Request a local referral

RidgeLeak connects the visitor with an independent local service provider for the requested plumbing work.

IMPORTANT

Active water damage should be handled as an immediate safety issue.

If water is spreading rapidly, cannot be controlled, or is approaching electrical equipment, prioritize safe shutoff and appropriate emergency assistance. Do not enter unsafe areas or attempt a repair that puts you at risk.

CALL RIDGELEAK

Ready to talk through the next step?

Call for leak service information and a local plumbing referral.

(303) 726-5212

RidgeLeak is a referral service and is not the plumbing contractor performing the work.

Call RidgeLeak ยท (303) 726-5212